Plan your transport
Use clear units for dimensions, weight and number of packages and record local company and gate names exactly as they are used on site. A shared goods description with an article or project reference makes follow-up questions between departments easier. For both sites, name contacts with their working language and the person responsible for accompanying and customs documents. We confirm feasibility and scope for the specific route in the quotation.
Within the EU
Which accompanying or customs documents are needed depends on the route and the customs status of the goods. Complete shipper and consignee details are required for the transport documents – for cross-border road transport usually a CMR consignment note. Receiving hours on site, public holidays in the destination country and a contact who can confirm the shipment in the local language or in English are also important.
Destinations outside the EU
For destinations such as Switzerland, the United Kingdom or Turkey, export and import formalities are added. Clarify in advance who acts as exporter, which delivery terms apply and who handles the customs declarations. For technical goods, the exporter also checks whether an export licence is required, for example for dual-use items. These details belong in the enquiry; the services we can provide for the route are stated in the quotation.
What matters
- Record complete location details and working language
- Keep local gate and company names as used on site
- Name a contact for accompanying and customs documents