Assigning responsibilities clearly for a project delivery

A project delivery involves purchasing, engineering, shipping and receiving – and every question that reaches the wrong person costs time. With a short contact overview we know who confirms which detail and reach the right person at collection and destination during the handover window.

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Plan your transport

Name one coordinating contact and add the specialist contacts for collection and destination. A deputy is important if the time window falls during a shift change or holiday period. Decide who consolidates changes and passes them on to us. The overview stays limited to the project and is updated when responsibility changes, for example from development to production.

What matters

Distinguish coordinating contact and specialist roles
Name a deputy for the specific time window
Update responsibilities at project transitions

Countries & routes

From a destination to a clear transport enquiry.

Explore all destinations ↗Handover or timing is fixed ↗

Good to know

Plan your transport

Does everyone involved need all the contact details?

No. Each department receives the contacts it needs for its task – shipping, for example, the handover reference and the route for questions. The coordinating contact brings in other specialists when a question concerns their area. This keeps communication lean and the data up to date.

Transport solutions

Combining purchasing and engineering input in one transport enquiry

Purchasing knows the order and the date; engineering and shipping know the real condition of the goods. A transport enquiry that combines both leads to a firm quotation faster. We work with one lead contact on your side and direct follow-up questions to the person who can answer them.

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Preparing collection release at the parts supplier

Ordered does not mean ready for collection. Before we load at the supplier, it must be clear which shipment has been released and who hands it over. We coordinate the collection directly with your supplier’s shipping department – based on a specific shipping reference rather than a commercial delivery promise.

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Involving the recipient of high-value industrial goods in good time

With high-value industrial goods, the handover decides whether the goods go straight to the right team or wait in central receiving. We coordinate delivery and handover with a named receiving contact who knows which packages are coming and which project they belong to.

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Let’s get your project moving.

Describe your cargo, route and preferred dates. Together we turn these details into the basis for an individual quotation.

Your details and files are transmitted in encrypted form via Cloudflare to the Zammad ticket system of HSNK s.r.o. and stored there as an enquiry.

Your entries remain when moving between steps. They are not saved when the page is reloaded.

01 Route & cargo
02 Details & timing
03 Contact & overview

Route & cargo

Collection location *Delivery location *What needs to be transported? *

Include return transport (optional)

Add transport details

Leave unknown details blank. Enter a preferred date or period. We will clarify possible dates when reviewing your enquiry.

Number of packagesTotal weight (kg)

Dimensions of the largest package, packed

Length (cm)Width (cm)Height (cm)

Cargo ready fromRequested delivery byPreferred dates (optional)Loading, unloading or special requirements

Goods value and clarification (optional)

Enter the value and currency together, or leave both blank. Stating a goods value does not confirm insurance cover.

Declared goods value (optional)Currency (optional)

Clarify the requested cover with us (optional)

We will clarify your needs when reviewing the enquiry. Selecting this option is not a promise of insurance or cover.

Photos and packing list (optional)

Up to 5 files, 15 MB in total, no more than 10 MB each. JPG, PNG, WebP, PDF, CSV or XLSX. The files are transmitted with your enquiry.

Contact & overview

Company *Business email *Contact person (optional)Phone for questions (optional)

JavaScript is required to send the enquiry. Without JavaScript the form fields stay disabled; all transport information remains readable. You can also reach us at hsnk@zammad.com.

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