Plan your transport
Match the complaint, purchase list and prepared packages: if only some items are reworked, unaffected parts do not automatically travel along. On the way back the scope can change, for example due to new packaging or parts retained by the partner. We therefore plan the collection at the partner only after they confirm the rework is finished and with the packing list valid at that point.
What matters
- Separate rework items from the overall order
- Agree the batch reference with the supplier
- Have the return shipment recorded again after processing
